FAQ-NOOVZ

1. What is Noovz?

Noovz is a digital platform designed to simplify administrative management for artisans, heating technicians, plumbers, and other professionals. With Noovz, you can create, sign, and send reports, quotes, and certificates directly from your phone.

2. What services does Noovz offer?

We provide a range of services to meet artisans' needs:

• Classic Intervention Report: Generated and automatically sent to the client.

• Boiler/Air Conditioning Maintenance Certificate: Quickly created and transmitted.

• Leak Detection Report: Drafted and automatically sent.

• Customised Quotes : Add photos for your quotations

• All-in-One Offer: Unlimited access to all our services with a single subscription.
  
  

3. How does Noovz work?

• Enjoy a 7-day free trial with no commitment.

• Choose the service you need (report, quote, certificate, etc.).

• If satisfied, subscribe to the plan that suits you.

• Receive your contract to sign and make the payment to continue using Noovz.
  
  

4. How much does Noovz cost?

Our pricing is tailored to your specific needs

Monthly Fees (excluding VAT):

• Classic Intervention Report:

  • UK: £9

  • Ireland: €10

  • US: $10

• Boiler or Air Conditioning Maintenance Certificate:

  • UK: £10

  • Ireland: €12

  • US: $13

• Leak Detection Report:

  • UK: £13

  • Ireland: €15

  • US: $13

• Customised Quotes:

  • UK: £5

  • Ireland: €5

  • US: $5

• All-in-One Offer:

  • UK: £25

  • Ireland: €30

  • US: $26
    
    

5. Can I use Noovz on my phone?

Yes, Noovz is fully accessible from your phone, tablet, or computer. You can create and send your documents from anywhere.

6. Are my data secure?

Absolutely. We use advanced encryption technologies to ensure the confidentiality and security of your data, in compliance with the GDPR.

7. Can I customize my reports and quotes?

Yes, you can personalize all your documents with your company information, logo, and general terms.

8. What should I do if I encounter an issue with the platform?

Our support team is available via:

• Email: contact@noovz.com

• Phone: 0780753176

• Live Chat: Available on our website during business hours.
  
  

9. Does Noovz work offline?

No, an internet connection is required to access the platform and send documents automatically.

10. Can I cancel my subscription?

Yes, you can cancel your subscription at any time from your client area. Your subscription will remain active until the end of the current billing period.

11. What payment methods do you accept?

We accept payments via credit card and PayPal. All transactions are secure.

12. Is Noovz suitable for all artisans?

Yes, Noovz is designed for all artisans, including heating technicians, plumbers, electricians, painters, and more. If you need to quickly generate and send documents, Noovz is for you.

13. Do you offer a trial period?

Yes, you can enjoy a free trial period to discover our features and see how Noovz can simplify your business.

14. How can I contact Noovz for more information?

You can reach us via:

• Email: contact@noovz.com

• Phone: 0780753176

• Contact Form: Available on our website.